Upviral Vs Zendesk

upviral-review

This comprehensive review will focus on UpViral, which is a highly-recommended viral marketing platform that offers enough tools to keep you afloat in the global marketplace. 

You might be interested in learning more about viral marketing and how it works. If you could observe through your Twitter or Facebook feed, you may find official accounts of well-known brands such as Wendy’s upload a plethora of relatable memes and funny posts. If you see it as an example of viral marketing, then congratulations!

However, that’s just the tip of the iceberg – there are many different ways of achieving viral marketing tactics. While there may be other platforms that offer similar solutions, none of them can match UpViral’s unique promotional style. Keep reading if you think this could be what you need to promote your business!

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For those of you who prefer a more visual experience, here is a video review from Jeff Aman’s YouTube channel. Do check out our article below, however, because it has a comprehensive overview of UpViral.

What is UpViral? Upviral Vs Zendesk

UpViral is a cloud-based referral marketing software that lets you launch viral marketing campaigns with the best results possible, meaning better conversion rates and viral traffic. It allows you to create a wide range of viral campaigns, from social media platforms like Facebook and Twitter to video-sharing sites like YouTube and TikTok. You can also run effective e-mail marketing campaigns with a set of optimized tools that UpViral happily provides.

What else can you do with this one-of-a-kind marketing platform? Aside from social and e-mail campaigns, UpViral also lets you:

  • Organize giveaways and contests to further engage your consumer base,
  • Run split A/B tests to see which element of the campaign sticks well with audiences,
  • Make landing pages that are attractive and publish them.
  • Track analytic updates to see if any of your campaigns have produced excellent results,
  • You can customize and schedule your campaigns to the best time.
  • You can manage up to 10 campaigns brands from one dashboard.
  • Set up automated e-mails based on user action where your promotional e-mails are sent every time your potential customer interacts with your campaign.

Why should you try it?

If you are a blogger, influencer, or content creator, there’s a possibility that you may not be equipped with all the detailed knowledge about how to sustain your growth through traffic leading towards sales. You don’t need to have taken tons of tutorials on it or studied business in college. The best thing is to call or hire someone who has experience in creating followers and sales. Upviral Vs Zendesk

UpViral is an excellent solution that you should consider if you are looking to grow your social following, viral traffic and expand your brand’s awareness beyond your existing customer base. With it, you will be able to utilize tons of helpful tools needed to reach your goals and aspirations. Aside from having excellent marketing features, it also has enough resources to create outstanding launching events for your new product or service – a game-changer, as most users may say.

Formulating viral campaigns using UpViral has been guaranteed to create better and faster results, unlike traditional methods that often have a much slower turnout. It’s important to remember that UpViral is not a quick fix for all your marketing problems, but a long-term strategy that will help you maintain your momentum. UpViral believes that communicating with your audience is as important as managing your brand. Fortunately, you have enough resources to do it all!

Who should use upViral?

UpViral can be used not just by content creators and influencers with a sizeable following on social media and content-sharing platforms. Any business, large or small, can use UpViral. To find out if this service suits your needs, we’ve jotted down a list of who else can use it – here are the following:

  • Digital marketing specialists and agencies
  • Physical businesses include department stores, essential service providers, and restaurants.
  • E-commerce sites and storefronts
  • Small-scale solo businesses, from arts and crafts to podcasts
  • SaaS businesses and many other!

How to Use UpViral

First, create an UpViral Account to get things started. Once that’s settled, you will be redirected to the dashboard where you can create your first campaign. The platform lets you choose between any of the three campaign types: giveaways (Viral Rewards), contests (Viral Sweepstakes), and generic campaigns (Viral Waitlists).

Viral Rewards is a way to reward customers with bonuses after they achieve certain goals. It is a proven way to get leads. Viral Sweepstakes, on the other hand, provide you with the opportunity to generate contests for your subscribers to partake in. The collective primary premise of contests and giveaways is to spread awareness of your brand to anyone other than your audience base – they are considered forms of what specialists call referral marketing, better known as “word-of-mouth marketing.”

Upviral Vs Zendesk

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Giveaways and contests aside, UpViral also allows you to create other forms of marketing your brand to potential visitors. The Viral Waitlist campaign is built to create and maintain a sizable following needed for the launch of any of your new products. With this feature, you can integrate with tons of different content-sharing and social media sites, such as YouTube, Facebook, and Instagram. Once the platforms are linked to one another, UpViral will keep track of all the interactions your followers have made, including: Upviral Vs Zendesk

  • Follow your pages/accounts or subscribe to them;
  • Liking and reacting to any of your posts;
  • You can share, repost, or retweet your content so that others can see it.
  • Commenting and tag your friends in your shared post.

You may even connect UpViral’s services to your blog and/or e-commerce store, on top of making use of remarkable e-mail marketing tools! You also have the freedom to personalize your sales funnel with hundreds of pre-designed templates. You can change the color scheme, modify fonts and add your branding to the template.

Features

Now that we’ve covered the gist of what you could essentially do with UpViral, let’s take a closer look at all the key features it has to offer.

Referral Link System

UpViral is best known for its unique referral link system that emphasizes giving rewards to the subscribers or followers that share your content. You can set the goals and accomplishments that subscribers need to reach certain points. This allows you to give great gifts or rewards to them. You even get full access to edit whatever you please from your account dashboard.

The more actions or goals your subscribers achieve, the more points they’re rewarded, and the more you have the chance to acquire as many leads as you desire! UpViral knows how important it is for you to get twice as many leads when it comes to sharing your platform online. That’s why its one-of-a-kind referral system has been positively reviewed by those who have used it to promote their brands! 

Coupon Delivery and Rewards System

Coupons can be used to not only keep customers happy and continue to subscribe to your content but also to attract new customers to engage with your content. UpViral knows how vital coupons are in marketing campaigns, which is why it offers users a coupon delivery system where they can generate and share unique coupon codes with their customer base. Upviral Vs Zendesk

You may customize the discount rate, as well as set a series of actions for the coupon to be released whenever your followers reach a certain milestone or goal, such as sharing a link to your online store among their circle of friends. UpViral’s scaleable reward system allows you to customize the coupon delivery system according to your business requirements.

Analytic User Tracking

Tracking pixel traffic is just as important when it comes to organizing a marketing campaign that succeeds. UpViral allows you to integrate with plenty of third-party services that do exactly that – all without limits! With quick connections to Google Analytics, Facebook Pixel, and more, you can add as many tracking scripts as you want, from lead captures to social sharing, for better leverage.

E-mail automation, CRMs and Autoresponders

UpViral offers enough tools to automate e-mail marketing that you can freely use. This combination of functions lets you create and send e-mails related to your brand or business, which are then timed or triggered by the actions of your consumers.

To understand how e-mail automation works, let’s show you an example: one of your users clicks or taps a link to a discount coupon on your online store. They are then redirected to a page that informs them that they must enter their e-mail address to get the coupon code. After completing the task, they receive a notification that an e-mail message with the coupon code has been sent to them.

UpViral allows integration with third-party autoresponders, customer relationship managers (CRMs) and other automation tools. You can also send in referral codes in your e-mails – these can be used to turn your growing mailing lists into handy lead sources. These codes are just as effective as pixel monitoring when it comes to checking the user’s behaviour.

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Split A/B Testing

As we’ve mentioned earlier in the article, split testing is proven to be a very helpful way of examining which version of your campaign collateral has much better potential than the other. Digital marketers who are experienced in digital marketing use split testing (or A/B testing) to identify the areas that need to be improved. It can also be used to determine which version has a higher return on investment (ROI), and converts at a higher rate.

Split testing with UpViral allows you to test and experiment with almost every aspect of your brand and product campaign such as thank you pages and landing pages, promotional e-mails and thank you pages.

Automatic Fraud Detection and Security

Scammers and fraudulent activities can be costly for your business. UpViral offers the right security tools to ensure that your campaign is not harmed by dishonest users. There is a chance that some suspicious online users might infiltrate your campaign and attempt to cheat the system as it reaches its desired success level. This may lead to a substantial loss of generated leads and potential new customers.

UpViral runs a Fraud Center program in the background. This checks for suspicious user actions using cookies or IP tracking and then reports back to you what it found. It also lets you set up captchas for whenever suspicious activity is detected, and you may also run a blacklist that bars those who are suspected of getting in the way of your campaign. Upviral Vs Zendesk

Pop-up Builder

Website pop-ups may be quite an annoying inconvenience, but from a business perspective, it does make sense as it’s seen as one way of capturing quality leads. A few pop-ups can help you get as many customers as possible in a very short time. UpViral’s pop-up creator makes it easy to integrate a variety of pop-ups onto your website.

You don’t need to code anything, no matter how brief it is or whether you are linking to your discount offers. All you have to do is customize, drag and drop where you wish to place a pop-up window. UpViral’s popup editor is quick and easy to access. This is unlike other marketing software that requires you to integrate with third party apps.

Social Campaign Sharing

Part of what makes UpViral so appealing is its ability to fully utilize the power of social media to promote and spread awareness of any brand to a wider audience. Nowadays, social media platforms are seen as a crucial aspect of sharing many different forms of consumable content. These platforms are where many people go online to make new friends, discover new things and get new ideas.

UpViral is aware that social media has so many untapped opportunities. UpViral makes it easy to connect with numerous social media sites and apps, including Facebook, Twitter and Instagram. What’s particularly interesting is that you also get to fully customize however you want your social sharing to look, from the overall appearance down to the number of buttons or links to social media sites.

Integrations

Many marketing platforms offer seamless integrations with external applications, and UpViral is no exception. The software supports over 50 native integrations with a wide range of marketing, e-commerce, and automation-related solutions, such as e-mail marketing tools, autoresponders, and even webinar apps.

Zapier is a popular automation tool that allows you to integrate with thousands of other apps to speed up your workflow. One thing to note is the built-in Zapier connection. UpViral offers easy-to-use integrations and a customizable API tool, which allows you to connect with many other platforms using just a few lines of code.

To get an idea of how many third-party native integrations that UpViral offers, we’ve collected a list of platforms that we could find according to the marketing software’s website:

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  • ActiveCampaign
  • Arpreach
  • Autopilothq
  • Aweber
  • Benchmark
  • BombBomb
  • Campaign Monitor
  • Campaign Refinery
  • ClickFunnels
  • Constant Contact
  • ConvertKit
  • Demio
  • Drip
  • ECX
  • EmailOne
  • Enormail
  • Ever Webinar
  • Feedblitz
  • Flowmatic
  • Fluttermail
  • Genoo
  • GetResponse360 and GetReponse 360
  • GotoWebinar
  • HTML Form
  • Hubspot
  • iContact
  • Infusionsoft
  • Integrately
  • Intercom
  • Kartra
  • Klaviyo
  • Klick Tipp
  • Mad Mimi
  • Mailchimp
  • MailerLite
  • MailerOne
  • Mailjet
  • MailPlus
  • Mailwizz
  • Make
  • MarketHero
  • Mautic
  • Office Auto Pilot
  • Omnisend
  • Ontraport
  • Platformly
  • Sales Autopilot
  • Salesmanago
  • Sendinblue
  • Sendlane
  • Sendpulse
  • Sendreach
  • Sendy
  • SG Autorepondeur
  • TPNI Engage
  • WebinarJam
  • Webinar JEO
  • Zoho

Pricing

UpViral offers three pricing plans, each having a wide scope of offered features tailored for different business and marketing needs. The Starter plan is ideal for those who are just starting out in marketing and want to learn more about brand and product marketing. It also includes a few tips to increase a business’s return-on-investment (ROI). While the Business tier is UpViral’s best pricing option, it is suited to established businesses and creators who have a large following. If you are an expert in viral marketing, the Premium package will allow you to access all the platform’s features and the most advanced tools. Upviral Vs Zendesk

To get a full gist of what you can get for each pricing plan, we’ve listed down all the details that you may need to know, including the costs and key features. Let’s begin with the software’s starter package!

1. Starter Plan $79 per month if paid monthly; $59/month if annually

The key features the Starter plan offers:

  • It lets you run unlimited campaigns, hold unlimited rewards to your subscribers/followers, and organize unlimited contests for better chances of generating leads
  • You can earn as many as 10,000 participants or leads.
  • It lets you manage one brand account, complete with a customizable domain and e-mail identity
  • You can also use the pop-up editor and page editor as well as pixel tracking.
  • You get e-mail support whenever you need any assistance using the platform
  • Fraud detection tools are available to alert you if any user is dishonest.

While you may get to use a slew of essential marketing functions with this plan, you would not be able to remove any signs of UpViral branding and replace them with your own.

2. Business Plan – $119 monthly, $89 per month if paid annually

You can use all the tools in the Starter plan and other notable features and upgrades such as:

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  • Earning up to 25,000 generated leads
  • Connect up to three brand accounts with an individual domain and e mail identity
  • Split testing using different types of collateral
  • Zapier integration as a gateway for thousands of apps and services
  • Using the public API tool for customized integrations
  • Use the countdown timer
  • Geo-tagging, where you get to restrict access to your content based on location

Additionally, you’re allowed to replace all the branding material from UpViral with your own – it’s a huge upgrade from the Starter plan, which you wouldn’t get to do so otherwise.

3. Premium Plan – $299 if paid monthly, $219/month if paid annually

You can use all features of the previous plans with priority customer support. You also get significant upgrades, such as:

  • Having over 100,000 generated leads or participants, and
  • Managing up to 10 brands complete with custom domains and separate e-mail identities.

Trial Period and Money-back Policy

Still skeptical about the features and services that UpViral can offer? The marketing software platform has a 14-day trial period that lets you test the waters and see if it’s well-suited for your needs. Although the trial period is not free for those who wish to test it, they can get access to all features in each pricing plan for $1.

After the trial ends, it’s up to you to decide if you wish to continue or not. UpViral is backed by a money-back guarantee policy that applies on the first 30 days since you’ve started using it. If you’re not in any way satisfied with the performance during the allotted timeslot, you may submit a support ticket from your dashboard to request a refund. These offers are completely risk-free so you don’t have to be concerned about being taken advantage of. Upviral Vs Zendesk

Both the pros and cons

UpViral is a popular choice for best online marketing solutions. But, as with all other viral marketing platforms, there are a few shortcomings as well. We’ve listed the pros and cons we could find to help you make a decision.

The Pros

  • You get to run an unlimited number of viral campaigns, regardless of which pricing plan you’re subscribed to
  • You can organize and hold contest and giveaway campaigns without all the added hassle – nearly everything has been streamlined to be easy to use
  • You have many customization options when editing campaign collaterals. These include the drag-and drop page and pop-up builders, as well as the e-mail copy templates.
  • Built-in integrations with over 50 external apps, including all the major e-mail marketing services, have never been this convenient
  • The connection possibilities are limitless with the Zapier integration, and the public API tool
  • When it comes to mobile optimization, UpViral knocks it out of the park
  • UpViral makes social sharing easy. You don’t have to code a thing to do it.
  • Rest assured that you get a sense of security when it comes to organizing a viral campaign, as UpViral is jam-packed with fraud detection, free SSL certification, and other security tools to keep you away from potential rigging and cheating
  • Excellent customer service. Plus, you can get additional help and resources to get your campaigns moving with the Co-Pilot show.

The Cons

  • There are no built-in CRM tools in UpViral – if you want to get access to it, you would still need to integrate with third-party platforms to make it happen
  • While the customization capabilities are welcoming, the options are quite limited, especially regarding the range of form choices and campaign templates
  • It can be difficult to navigate the interface, especially in certain areas of UpViral’s website like the page builder.
  • In the same light, the learning curve is quite challenging, but it’s manageable once you get a hold of what to do with the features UpViral offers

Alternatives to UpViral

You should consider UpViral as a referral marketing tool. You have many other options available that provide similar functions and tools to UpViral. If you feel the platform is not right for you, you can refer to this list anytime to see if there are any better options. Upviral Vs Zendesk

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Vyper

Vyper is a marketing platform that is closely similar to UpViral in nearly every aspect imaginable. Like the latter, the former is well-regarded for letting users run viral sweepstakes and contest campaigns conveniently. It is also well-known for its ability to handle social media-based campaigns with ease, and its webhook tool which can be equally useful in generating leads.

While Vyper may be as highly acclaimed as UpViral, there are a few notable features that it cannot offer for the time being, such as the open API tool, an easy-to-explore customization interface, campaign sharing, and split testing.

Viral Loops

UpViral may have the upper hand when it comes to having a suite of very useful viral marketing tools, but Viral Loops takes a few steps further in offering users additional campaign possibilities. The latter, unlike the former, allows you to make use of the Ambassadorship Program in association with Shopify as well as built-in integrations for hundreds more third-party apps – twice as many as UpViral!

It also allows you to create prelaunch campaign to increase momentum and to organize giveaways and contests via Meta’s Messenger app. Although Viral Loops might seem to have more features than UpViral, there are still some issues. For example, the lack of customizations for campaigns and actions, as well as the inconvenient stats that 360-degree analysis provides, it is not as easy as other marketing platforms. Upviral Vs Zendesk

Gleam

Gleam offers the same high-quality services as UpViral in viral marketing. It’s also renowned as one of the best marketing software platforms today since its establishment in early 2013. We are unable to pinpoint exactly what makes Gleam different from the rest, other than the fact they offer a wide variety of campaigning tools, but we have been able find out that their customer service is outstanding.

In regards to its other features, we can say that they’re generally okay, to say the least. However, while there are plenty of pros to what Gleam offers, expect to have a few cons as well: the customization options are lacking, especially when it comes to forms, the analytics are too basic, and the user experience is not as friendly as other software platforms.

Conclusion

As we reach the end of the review, we have seen so far how UpViral has been effective in rolling out viral marketing campaigns. There are enough tools to suit both marketing professionals and newbies as well as small businesses and content creators. Although there are some areas of the platform that require you to learn, they are still very user-friendly.

UpViral knows that certain problems call for drastic measures, and it’s proven to have worked impressively thanks to its suite of optimized and customizable marketing strategies, such as giveaways and contest sweepstakes. It would have been much nicer if more extra forms and templates and built-in CRM tools were added, but so far, the pros surely outweigh the cons.

We highly recommend UpViral for all your business needs.

FAQ Upviral Vs Zendesk

Is UpViral offering a free service?

There is currently no free trial or plan offered by UpViral as of this writing. However, you can try out the platform’s 14-day trial which only costs $1.

Does UpViral support multiple languages?

UpViral surely does! The online world is so vast that you can run campaigns in any language you wish. The team can speak English, Spanish or Portuguese as well as French, Malay and Korean.

Can I cancel my UpViral account? If it’s possible, how can I do it?

You can cancel your UpViral account or subscription at any time, even as the 30-day money-back policy expires. If you believe the platform no longer serves your business and marketing interests, you may reach out to UpViral’s customer service team by sending an e-mail to support@upviral.com or issuing a support ticket from your dashboard. Upviral Vs Zendesk

Can I use UpViral for more than one website?

Yes! There is no limit when it comes to integrating UpViral’s services with any of your websites. The only limit you may have to worry about is the brand!

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